Shipping Policy
At Esteemed Group, we aim to deliver your orders in a timely and efficient manner. This Shipping Policy outlines our shipping process, timelines, and related terms.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on Sundays or public holidays.
2. Shipping Timelines
Estimated delivery time:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–8 business days
- Remote Areas: 7–10 business days
Delivery timelines may vary due to unforeseen circumstances such as weather conditions, strikes, or courier delays.
3. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout. We may offer free shipping on selected products or promotional offers.
4. Order Tracking
Once your order is shipped, you will receive tracking details via SMS, email, or WhatsApp. You can track your shipment through the courier partner’s website.
5. Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery of your orders.
6. Delayed or Lost Shipments
While we strive for timely delivery, Esteemed Group is not responsible for delays caused by courier companies. In case of lost shipments, please contact us, and we will assist you in resolving the issue.
7. Incorrect Address
Please ensure that your shipping address is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
8. Damaged Packages
If you receive a damaged package, please report it to us within 24 hours with proper images for quick resolution.
9. Contact Us
If you have any questions regarding shipping, feel free to contact us:
Email: info@esteemedgroup.com
Phone: +91-9906495155